Binzer Bucht: Beach Chair Rental Without Staff on Site

Situation: Peak Demand at the Beach, Staffing as Bottleneck

Beach chair rental is a business of extreme peaks: on a sunny afternoon guests queue up at the same time, and the next rainy day nobody shows up. Even so, someone had to staff the issue point during every opening hour.

Staffing was the real bottleneck, with too many hours in bad weather and too few hands in good weather. Bookings also came in by shout, paper slip and cash, making end-of-season accounting laborious. On top of that, demand spread across several beach sections in Binzer Bucht, and permanently staffing each would not have paid off.

Solution: Booking, Payment and Handover in One Flow

The solution consists of weatherproof beach chair rental and handover stations placed directly at the point of use. Guests book by smartphone, pay digitally and receive the access code for exactly the compartment holding their beach chair.

A paid booking becomes a time-limited digital key; once the rental period ends the key expires, and the return is recorded when the compartment closes. Everything runs on the TIKI SHARE platform, bringing booking, payment, access and utilisation into one interface. The operator sees per location how long each beach chair was actually out — not just that it was rented.

Rollout: Eleven Locations, Rolled Out Seasonally

The system was rolled out across eleven locations in and around Binzer Bucht, starting with the busiest beach sections. Further locations followed once compartment layout and pricing logic had proven themselves in daily use.

The stations run off-grid: solar supplies power and connectivity runs over mobile networks. No permits for fixed connections were required and locations could be adjusted seasonally.

Result: What Changed in Daily Operation

Beach chair rental is available at eleven points without staff standing at each of them. Early morning and late evening became bookable — times when previously nothing was rented at all.

Payment and booking run digitally, and the season report comes from the data rather than stacks of receipts. The operator sees per location how long each beach chair was actually out — not just that it was rented.

• Eleven locations in operation
• Rentals possible outside opening hours
• Accounting without cash
• Utilisation visible per location

Frequently Asked Questions