Set Up Self-Check-in – Welcome Guests Without Reception Staff
Welcome guests without reception staff: how digital access via smartphone or QR code automates the check-in for hotels and holiday apartments.
How a Digital Check-in Runs
After booking, the guest automatically receives an email with arrival info, digital registration form and access code. On arrival day the code opens the building door, the apartment door and possibly the garage – exactly during the booked window.
A reception is optional: guests who want advice get it via chat, video call or a scheduled on-site meeting. All standard cases run without staff overhead.
What You Need
- Booking system or channel manager with webhook/API
- Electronic lock at building and apartment door
- Automated sending of registration form and access code
- Video support or concierge number for emergencies
- Digital deposit / payment check before code release
Frequently Asked Questions
What about mandatory registration?
A digital registration form is filled in and signed before arrival. Systems like Passcreator or Chekin already integrate with TIKI SHARE.
What happens on late arrival?
The access code remains valid until the agreed end time, regardless of actual arrival.
Can the guest still get a personal welcome?
Yes. Self-check-in does not exclude a personal welcome – it just becomes optional instead of mandatory.