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    Poka-Yoke – Error prevention in logistics automation

    Poka-Yoke (Japanese for "avoiding inadvertent errors") is a central principle from lean manufacturing. The goal is to design processes so that operator errors are technically impossible – or at least immediately detected and corrected. In the context of smart locker systems, this means: incorrect handovers must not occur in the first place.

    1. Application in smart lockers

    In automated handover and logistics processes, Poka-Yoke ensures that users can only perform the correct actions. TIKI SHARE smart lockers implement the principle technically: sensors, RFID identification and platform logic check every step before releasing the compartment.

    2. Concrete examples from the BVG project

    • Wrong depot: If a technician tries to remove a spare part at the wrong location, the system refuses release – the SAP assignment from the DESADV dispatch advice prevents incorrect removal.
    • Time overrun: If a compartment is not emptied or filled after a defined time, the system automatically escalates and notifies logistics.
    • Unreadable barcodes: Instead of error-prone optical capture, technicians identify themselves via RFID card – ambiguous scans are completely eliminated.

    How the principle looks in practice is shown in the BVG case study with three automated depots.

    Plan an error-proof process?

    We show you how Poka-Yoke mechanisms can be integrated into your logistics or handover processes with TIKI SHARE.

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    3. Related terms